POLICY & TERM
Our Balaji sewa samiti Organization Policy
1. PurposeThis policy provides a framework to ensure the nonprofit organization operates ethically, effectively, and in accordance with its mission. It outlines the procedures and responsibilities for governance, financial management, program implementation, and regulatory compliance.
2. Mission Statement[Insert the nonprofit’s mission here]. The organization is committed to addressing [specific causes or areas of focus, such as education, health, environmental sustainability, etc.] through sustainable and impactful initiatives.
3. Governance and LeadershipThe organization is governed by a Board of Directors who oversee strategic planning and policy decisions.The Board ensures that the organization’s mission is upheld, resources are properly managed, and compliance with laws and regulations is maintained.Leadership includes the Executive Director/Managing Director who manages day-to-day operations, including staff, programs, and partnerships.
4. Financial ManagementThe organization is committed to transparency and accountability in financial matters. Financial policies include regular audits, clear documentation of all transactions, and the use of funds solely for organizational purposes.Donations, grants, and other income are managed responsibly, with annual financial reports presented to stakeholders and relevant authorities.
5. Program ImplementationAll programs and projects must align with the nonprofit’s mission and goals. The organization ensures that projects are designed to maximize impact and benefit the target communities.Program development follows a structured approach that includes needs assessment, planning, execution, monitoring, and evaluation.
6. Volunteer and Employee PoliciesThe organization values the contribution of both volunteers and employees. It has policies in place for recruitment, training, performance evaluation, and ensuring a safe and inclusive work environment.Volunteers are expected to act in the best interest of the organization and maintain confidentiality.
7. Ethical StandardsThe nonprofit adheres to a strict code of ethics that prohibits conflicts of interest, mismanagement of funds, or any activities that could undermine the trust of stakeholders.All employees, volunteers, and board members are required to act with integrity, respect, and professionalism.
8. Data Privacy and ConfidentialityThe organization is committed to safeguarding the privacy of its beneficiaries, donors, and employees. Policies regarding data collection, storage, and sharing are in place to ensure confidentiality and compliance with applicable privacy laws.
9. Environmental ResponsibilityThe nonprofit strives to minimize its environmental impact and incorporate sustainable practices into its operations, including energy conservation, waste reduction, and responsible resource use.
10. Compliance and Legal ObligationsThe organization complies with all local, state, and national laws governing nonprofit organizations, including tax regulations, labor laws, and reporting requirements.Annual reports and filings are submitted on time, and any changes to the organization’s structure, mission, or activities are promptly communicated to relevant authorities.
11. Review and RevisionThis policy is reviewed periodically by the Board of Directors to ensure its relevance and alignment with the organization’s evolving mission and external environment. Amendments to this policy must be approved by the Board.
Terms and Conditions
1. IntroductionThese Terms and Conditions govern the use of the services provided by [Nonprofit Organization Name] (“the Organization”) and apply to all visitors, beneficiaries, donors, volunteers, and users of the organization’s website and programs. By accessing or using our services, you agree to be bound by these terms.
2. Purpose of ServicesThe Organization’s primary mission is [insert mission]. Our services are aimed at providing [insert type of services, such as education, healthcare, disaster relief, etc.] to [target beneficiaries]. These services are offered in good faith and are subject to availability of resources and funding.
3. Use of Website and Online ResourcesAll content provided on our website and online platforms is for informational purposes only.Users are prohibited from misusing or altering the website content, including hacking, distributing malware, or engaging in activities that harm the website’s functionality.The organization may collect personal information through the website in accordance with our Privacy Policy.
4. Donations and ContributionsDonations made to the Organization are voluntary and non-refundable, except in cases of errors or misappropriation.The Organization uses funds solely for the stated mission and goals. Donors may receive updates on the use of funds through annual reports or specific project updates.We reserve the right to refuse or return any donation that may come with conditions inconsistent with our mission.
5. Volunteer and Program ParticipationVolunteers are expected to abide by the code of conduct, including confidentiality, respect, and commitment to the Organization’s mission.The Organization reserves the right to remove any volunteer or participant for behavior deemed inappropriate, illegal, or harmful to the Organization or its beneficiaries.Participation in any program does not imply entitlement to benefits beyond what is offered in the program guidelines.
6. Intellectual PropertyAll content, including logos, publications, reports, and materials created by or for the Organization, is the intellectual property of the Organization and may not be used or reproduced without prior written consent.Any misuse of the Organization’s intellectual property may lead to legal action.
7. Liability and DisclaimerThe Organization operates on a charitable basis and provides services “as is” without warranties of any kind. While we strive to deliver impactful programs, we cannot guarantee specific outcomes for individual beneficiaries.The Organization is not liable for any direct, indirect, or consequential damages arising from the use of its services, website, or programs.The Organization is also not responsible for any third-party content or links shared on its platforms.
8. Data PrivacyThe Organization values the privacy of its donors, beneficiaries, volunteers, and staff. Personal information is collected, stored, and processed in compliance with our Privacy Policy and applicable laws.Users who provide personal information have the right to request updates or deletions of their data.
9. Changes to Terms and ConditionsThe Organization reserves the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective upon posting on the website or other official communication channels.Continued use of our services or participation in our programs after changes have been posted constitutes acceptance of the revised terms.
10. Governing LawThese Terms and Conditions are governed by the laws of [jurisdiction or country]. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in [location].
11. Contact InformationIf you have any questions or concerns regarding these Terms and Conditions, please contact us at:[Nonprofit Organization balaji sewa samiti, Phone 9794808472 ,Email Address – dixit complex suratganj barabanki pin 225304 and email bsssocialngo@gmail.com
Cancellation and Refund Policy
1. DonationsAll donations made to [Nonprofit Organization Name] are considered final and non-refundable, as they are used to support our mission and charitable projects.In the case of an accidental donation or a technical error during the donation process, please contact us within 14 days of the donation date to request a refund. Refund requests made after 14 days will not be considered.Refunds for donations made through third-party platforms (such as crowdfunding sites) are subject to the terms and conditions of the respective platform.
2. Event RegistrationsRegistrations for events, workshops, or programs organized by [Nonprofit Organization Name] are non-refundable unless the event is canceled by the Organization.If an event is canceled by the Organization, you will be notified, and a full refund will be issued to the original payment method within 14 business days.In the case of postponement or rescheduling of an event, participants may request a refund if they are unable to attend the new date. Refund requests must be made within 7 days of the rescheduling announcement.
3. Sponsorships and FundraisersContributions made for sponsorships or specific fundraisers are typically non-refundable as they are allocated to a particular cause or project.In cases where the sponsored project or cause is canceled or significantly altered, donors may request a refund or ask that their contribution be redirected to another project of their choosing.Requests for refunds in these cases must be submitted within 30 days of notification of the project’s cancellation or alteration.
4. Merchandise PurchasesIf you purchased merchandise through [Nonprofit Organization Name], refunds may be issued for defective or damaged items. To request a refund, contact us within 14 days of receiving the merchandise.Items must be returned in their original packaging, unused, and with proof of purchase. Shipping fees are non-refundable.We do not accept cancellations or refund requests for items that are personalized or custom-made.
5. Membership FeesIf your organization offers memberships, membership fees are generally non-refundable once paid, as they support ongoing organizational activities.In exceptional circumstances, such as mistaken transactions or membership cancellation within a set period (e.g., 7 days of registration), a partial or full refund may be considered at the Organization’s discretion.
6. How to Request a RefundTo request a refund, please contact us via:[Nonprofit Organization Name][Email Address][Phone Number]Please include your full name, transaction details, reason for the refund request, and any relevant supporting documentation (e.g., receipts, event confirmation).
7. Processing TimeRefunds are processed within 14 business days after the request is approved.Refunds will be issued to the original payment method used during the transaction. We are not responsible for delays caused by financial institutions or third-party payment processors.
8. Changes to the Policy[Nonprofit Organization Name] reserves the right to modify or update this Cancellation and Refund Policy at any time without prior notice. Any changes will be posted on our website and become effective immediately.This policy is flexible and can be adjusted depending on your nonprofit’s activities, events, and donor needs. It clearly defines scenarios for refunds and cancellations while protecting the organization’s interests.
Shipping and Delivery Policy
1. Processing TimeOnce an order is placed, we process it within 2-5 business days. You will receive a confirmation email once your order has been shipped.Custom or large orders may take longer to process. We will notify you if there are any delays in the fulfillment process.
2. Shipping RatesShipping fees are calculated based on the weight and destination of the package and will be displayed at checkout.Free shipping may be available for orders over a certain amount or during promotional periods, which will be announced on our website.
3. Delivery TimeDomestic orders within [your country] typically take 5-10 business days to arrive, depending on your location.For international orders, delivery can take 10-21 business days or longer, depending on the destination country and customs clearance.4. Shipping CarrierWe use [Courier/Postal service for our deliveries. A tracking number will be provided